Hosted VoIP in Greater Manchester & the North West
Passmonds Communications provides secure, scalable and cost‑effective Hosted VoIP systems for organisations across Rochdale, Oldham, Bury, Bolton, Manchester and the wider North West. As a Yeastar Cloud PBX specialist, we deliver modern VoIP solutions designed for care, commercial, education, hospitality, industrial and multi‑site environments.
Hosted VoIP removes the need for on‑site phone system hardware, reduces maintenance costs and enables flexible working across multiple locations. With UC desktop and mobile apps, staff can make and receive calls from anywhere, while built‑in video meetings and call recording improve communication and compliance.
We install and support Hosted VoIP systems throughout Greater Manchester and the North West, with nationwide coverage available for multi‑site care groups, MSP partners and national organisations.
Benefits of Hosted VoIP
- Cloud‑based system with no on‑site hardware required
- UC desktop and mobile apps for remote and hybrid teams
- Built‑in video meetings and collaboration tools
- Call recording, reporting and analytics
- Instant user and device scalability
- Secure, resilient and fully redundant cloud platform
- Lower running costs compared to traditional PBX systems
- Easy integration with CRM and call‑management tools
Hosted VoIP Features
- Cloud‑Hosted PBX – your phone system runs securely in the cloud
- UC Clients – desktop and mobile apps for calling and messaging
- Video Meetings – built‑in conferencing for remote teams
- Call Recording & Reporting – full analytics and compliance tools
- Multi‑Site Support – consistent call flows across multiple locations
- IVR & Call Routing – professional call handling and automation
- Voicemail to Email – instant notifications and message access
- CRM Integration – improve customer service and efficiency
Why Organisations Choose Passmonds
- 25+ years’ experience in business telephony and VoIP
- Sector‑wide expertise across care, commercial, education and more
- Nationwide coverage with engineers across the UK
- End‑to‑end delivery including setup, migration and support
- Clean, professional installations with minimal disruption
- Fast response times and long‑term support
- Trusted by care homes, MSPs and multi‑site organisations
Areas We Cover
Greater Manchester
Bury, Oldham, Rochdale, Bolton, Wigan, Salford, Manchester, Stockport, Tameside, Trafford
North West
Warrington, Liverpool, Preston, Blackburn, Burnley, Blackpool, Chorley, St Helens, Widnes
UK‑Wide Support
Available for multi‑site care groups, MSP partners and national organisations.
Hosted VoIP – Frequently Asked Questions
Do I need any on‑site hardware for Hosted VoIP?
No — Hosted VoIP runs in the cloud. You only need handsets or softphone apps on your devices.
Can staff use the phone system from home or multiple sites?
Yes — UC desktop and mobile apps allow staff to make and receive calls from anywhere with an internet connection.
Is Hosted VoIP suitable for care homes and multi‑site groups?
Absolutely — we specialise in VoIP systems for care homes, MSP partners and multi‑site organisations that need consistent call flows.
Can you migrate our existing numbers?
Yes — we can port your current numbers to the cloud with no downtime.
Do you offer call recording and reporting?
Yes — Hosted VoIP includes optional call recording, analytics and reporting tools for compliance and performance monitoring.
Is Hosted VoIP more reliable than a traditional phone system?
Yes — cloud systems offer built‑in redundancy, automatic failover and higher uptime than on‑premise PBX hardware.
Do you provide installation and ongoing support?
Yes — we handle setup, migration, configuration, training and long‑term support for all VoIP systems.
Related Services
Structured Cabling • Fibre Optic Cabling • Business WiFi • CCTV Installation • Leased Lines
Need a Hosted VoIP System?
Whether you're upgrading a single site or deploying VoIP across multiple locations, we can help.
Email: sales@passmonds.com
Request a VoIP Demo 01706 527 940